Privacy Policy

1. Overview

This privacy policy applies to your personal information when you visit the website or use the services. This privacy policy explains how we collect, retain, process, share, and transmit your personal information when you visit the website or use the services.

This privacy policy is designed to help you obtain information about our privacy practices and understand your privacy choices when using the website and services.

If you have questions about our privacy practices not mentioned in this privacy policy, please contact us at service@keepbit.xyz.

This privacy policy is incorporated by reference into any terms of service provided on the website or services. Using the services means you agree to the terms of this privacy policy. If you do not agree with or are dissatisfied with any aspect of this privacy policy, you should immediately stop using the services.

After you accept this privacy policy, the personal information we collected before your acceptance shall also be governed by this privacy policy.

2. Definitions

• Account: refers to a user account on the website.
• Personal Information: refers to information related to an identified or identifiable person. Personal information may include name, postal address, phone number, email address, financial account information, account number, date of birth, and government-issued credentials (such as driver's license number, national ID card, passport, and taxpayer ID). Personal information does not include information that cannot identify a specific user.
• Services: any website, API tools, or mobile applications owned or operated by us, and all services, features, functions, and content provided through the website and API tools.
• Website: refers to the website www.keepbit.com, as well as our mobile applications, official social media platforms, or other online assets where we provide services.
• User: refers to a user who has successfully registered on the website.

3. What Personal Information Do We Collect?

When you visit our website or use the services, we may collect information about you, including the following:

• Registration Information: When you create an account or use the services, we may ask you to provide your name, postal address, phone number, and email address to create an account.
• Identity Verification Information: When you use the services, we may require you to provide additional personal information to verify your identity, source of funds, and address.
• Transaction and Experience Information: When you use the services, we may collect information about transactions, including digital wallet addresses, IP addresses, browser or device details, etc.
• Information About You from Third-Party Sources: Where legally permitted, we may obtain information from third-party sources such as public databases and identity verification partners.
• Other Information: We may also collect other information, such as information you provide when communicating with us via email or customer support.

4. How Do We Process Personal Information?

We may process your information for the following purposes:

• Operating the website and providing services, including account management, access verification, and transaction processing.
• Managing our business needs, such as monitoring, analyzing, and improving services.
• Verifying your identity and enhancing security, combating malware, and ensuring compliance with applicable laws.
• Facilitating services to third parties and processing personal information related to services provided by third parties.
• Customizing advertising content based on your preferences and conducting marketing.
• Complying with our legal obligations and enforcing the terms of service.
• Providing customer support, handling your requests, and resolving disputes.

5. How Do We Use Cookies and Tracking Technologies?

When you visit the website or use the services, we may use cookies, pixel tags, local storage, and other tracking technologies (collectively "Cookies") to automatically collect information through the services for the following purposes:

• Identifying you as a user and customizing your online experience.
• Measuring the effectiveness of promotions and conducting analysis.
• Helping us understand how users use and interact with the services to improve them and provide enhanced features while you use the services.
• Helping prevent potential fraudulent activities and increasing security.

If you want to opt out of cookie use, you can set this in your browser or device. However, please note that disabling cookies may affect some functions of the website.

6. Do We Share Personal Information?

We may share your personal information with the following parties in accordance with the privacy policy:

• Other members of our corporate family.
• Third parties providing services on our behalf.
• Other third parties to protect our business interests and those of our users.
• As required by law or at the request of law enforcement agencies.
• With your consent, to third parties.

7. Why Do We Retain Personal Information?

We retain personal information to fulfill our legal obligations, business needs, or terms of service. We will retain your personal information as necessary and ensure compliance with applicable laws.

8. How Do We Protect Your Personal Information?

We take technical, physical, and administrative measures designed to protect your personal information from loss, misuse, or unauthorized access. However, we cannot fully guarantee the security of information.

9. Can Children Use the Services?

The website and services are not directed at persons under the age of 18 ("minors"). We do not intentionally collect personal information from minors.

10. Third-Party Websites and Social Media Platforms

Our website may contain links to third-party websites. Information you provide on these websites will be subject to their respective privacy policies, and we are not responsible for the privacy or security practices of these websites.

11. Other

Changes to this privacy policy. We may from time to time revise, modify, or replace this privacy policy to reflect changes in our business, website, or services, or applicable laws.

Transferring your personal information to other countries. Our operations are supported by computer networks, cloud-based servers, and other infrastructure and information technology (including but not limited to third-party service providers).

12. Contact Us

If you have any questions or concerns about our privacy policy, you can contact us by email at: service@keepbit.com.